Contract Formation: By placing an order with Thera International, you enter into a legally binding contract with us, subject to the terms and conditions outlined in this policy and any other applicable agreements.

Order Confirmation: Upon receiving your order, we will send you an order confirmation email with details of the products ordered, prices, and shipping information. Please review this confirmation carefully and contact us immediately if there are any discrepancies.

Product Availability: All orders are subject to product availability. In the event that a product is out of stock or unavailable, we will notify you as soon as possible and provide alternative options or cancel the order and issue a refund.

Changes and Cancellations: Changes or cancellations to your order may be accommodated if requested before the order is processed for shipping. Once an order has been shipped, changes or cancellations may not be possible.

Governing Law: This Customer Contractual Policy shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law principles.

Updates: Thera International reserves the right to update or modify this Customer Contractual Policy at any time without prior notice. We encourage you to review this policy periodically for any changes.

Contact Information: If you have any questions or concerns about our Customer Contractual Policy, please contact us at admin@thera-int.com for further assistance.